What Is Your Return Policy ?

We accept returns within 30 days of delivery for unused, unworn items with original tags. Exchanges or Refunds are processed once the item is received and inspected. Return shipping costs apply. Please see full Terms and Conditions.

When Will I Get My Order ?

We normally ship orders same day (order before 12 noon UK) or next working day. UK orders are shipped on a next day premium service. International orders are shipped using a premium courier and take between 3-8 working days depending on Global region. Please see full Terms and conditions.

How Can I Contact You ?

Please contact Customer Service by email only : Explosivefibres@gmail.com.

How Can I Track My Order ?

Please ensure you include your email when ordering. An automated email will be sent to this email by our courier with your tracking number. This can be used to track your parcels journey.

Will There Be Any Additional Taxes ?

For the UK, US, EU and Canada, all taxes and import duties are included in your checkout total. For orders outside these regions there is normally a personal import allowance which allows import without additional duty payments. Please be aware of your countries policy on personal import thresholds and liable extra costs.

Can I Cancel Or Change My Order Before Shipping ?

Please make sure your order and address is correct before checking out. Contact customer service immediately if a mistake has been made or you wish to cancel. We cannot change or cancel your order after fulfilment.